ERP and eCommerce Platform Selection
Replacing legacy ERP and eCommerce systems by selecting new platforms, simplifying integrations, and defining a roadmap for implementation.
Opportunity
The organization needed to replace its legacy ERP and eCommerce platforms and reduce operational friction caused by integration sprawl, inefficient processes, and fragmented data.
- Legacy on-premise ERP and eCommerce platforms
- 45 platform integrations creating complexity and fragility
- Reliance on a third-party BI tool
- People-heavy processes to compensate for system inefficiencies
- Siloed and incomplete data limiting visibility and decision-making
Solution
Ascendex led an ERP and eCommerce selection process grounded in business strategy, operational improvement, and ecosystem design, then supported implementation of the selected platforms.
- Conducted a collaborative six-week requirements and process improvement effort
- Redefined business processes to align with platform capabilities
- Partnered with multiple vendors to map requirements to platform fit
- Analyzed the existing ecosystem and identified 20+ platforms to be consolidated or replaced
- Identified data attributes needed for real-time action and reduced reporting lag
- Post-selection, led implementation of the new ERP and eCommerce platforms
Results
The engagement delivered a clear platform path forward and reduced complexity by aligning systems, processes, and data to a scalable target state.
- Established ERP and eCommerce platform direction aligned to business needs
- Defined a consolidation approach to reduce integration sprawl
- Created a roadmap connecting process improvements, data strategy, and implementation execution
What’s Next
This story is one example of the kind of work Ascendex supports in complex environments. We support organizations navigating complex ERP, BI, CRM, and technology leadership initiatives where systems, data, and teams have to perform under real operational pressure.
Want more examples? View our case studies hub.
Whether you need a focused project, executive oversight, or help aligning the next stage of your roadmap, we bring structure to execution and stay close to the work as priorities evolve. Explore our services or reach out to talk through your situation.