Ascendex Insights | ERP Strategy, BI, & Technology Leadership

Catching Up On AI

Written by Kevin Boyum | Feb 4, 2025 6:00:00 PM

Catching Up On AI

AI is one of the most transformational tools available to organizations today—but it’s also one of the most misunderstood. Too often, companies chase trends without clear goals or try to layer AI on top of incomplete efforts in business intelligence, data science, or machine learning.

The truth is: AI can’t fix what’s broken—it amplifies it. Unless organizations finish what they’ve started or learn from past efforts, adding AI will only create more noise, not meaningful results.

Here’s how I approach advancing AI in a way that delivers real value:

1. Start With Strategy Clarity and Alignment
AI is not a standalone initiative—it’s a tool to achieve business goals. Success begins with a clear, overarching company strategy that aligns teams and priorities. Without this clarity, even the best AI efforts will lack direction.

 2. Build a Data Strategy Focused on Accessibility and Comprehension
The foundation of AI is data—but not just centralized data lakes or endless governance models. Instead:

– Accessibility: Make data easily available to people and systems that need it.
– Comprehension: Help teams deeply understand how data connects to business outcomes. This understanding is more valuable than governance for the sake of control.

3. Foster a Culture of Experimentation and Small Wins
AI is most impactful when applied incrementally to practical, employee- or customer-facing use cases. Start with experiments that deliver measurable results:

– Optimize a workflow.
– Personalize an interaction.
– Improve a decision-making process.

These small wins build confidence, demonstrate ROI, and create momentum for scaling AI.

The secret to advancing AI at scale? Don’t layer the latest trend on top of unfinished or ineffective initiatives. Build it on a foundation of clear strategy, enable it with accessible and actionable data, and execute it with a culture of experimentation.

What’s the most practical AI use case your organization has implemented?