Customer Relationship Management

Drive customer satisfaction by aligning your business strategy and processes with how and when you engage your customers.

Meaningful Relationships = Elated Customers

Customer Relationship Management (CRM) is much more than a rolodex. It’s the foundation you utilize to interact with your prospects, customers, and partners to create meaningful relationships.

At Ascendex, we place your customer in the center – surrounded by your organization’s people and processes – to enhance your relationships, optimize communication, and drive better customer satisfaction and organizational growth.

When you choose Ascendex, you aren’t just selecting a partner that can build a solution – you’re selecting a partner that can help transform your organization.

Our Expertise

Strategic Recommendations and Roadmaps

People and processes are the flywheel that drive your organization, with technology supporting, enhancing, and automating those processes. Understanding your organization, processes, and technology landscape helps us see the “bigger picture” to be able to make strategic recommendations to help you move forward. Our approach is one that is extremely collaborative from the start of the engagement through prioritization and roadmap definition.

Resources + Expertise

With our large network of top talent, we help to identify the right fit for your needs. Our resourcing approach is flexible: whether a large-scale project, a combination of your team and our team, or a pure staff augmentation approach, we have the expertise to deliver.

Our experienced team of Program Managers, Technical and Functional Architects, Business Analysts, and Developers are available around the world allowing us to provide onshore, offshore and nearshore resources to fit your needs.

Because of the way our organization is structured, how we collaborate to determine staffing, and how we work with you to determine priorities on your roadmap, we offer one of the most competitive price points in the industry.